how do i get a refund from Frontier Airlines?

Traveling is not easy all the time. There are circumstances that force you to cancel your plans, and then canceling the flight tickets can be hectic. There are several ways to get a refund against your cancellation with Frontier Airlines, like managing your journey from the website or filling out a refund request form, or simply calling a customer service representative from Frontier Airlines. Frontier Airlines Refund Policy is what you get through once before applying for a refund.

Refund Policy of Frontier Airlines

  • If the flight is delayed for more than 4 hours or if it is canceled by Frontier Airlines for some reason, you are eligible for a full refund.
  • If you cancel your flight ticket within 24 of booking and it's a refundable ticket, you are eligible for a full refund.
  • If you wish to cancel your refundable ticket after 24 hours of booking, you will have to pay the cancellation charges against your ticket.
  • If you are willing to cancel a non-refundable ticket within 24 hours of booking, then you are eligible for a travel credit of the same amount, which you can use during your next ticket booking with Frontier Airlines.
  • If you cancel a non-refundable ticket after 24 hours of purchase, you are not eligible for any refund. 

The process to get a refund with Frontier Airlines-

There are two ways to get a refund Online and Offline. Both processes are convenient

ONLINE-  This way is more accessible, and you can do it from anywhere with the help of your smartphones or laptops. You need to follow the steps below as it is :

  • Open the official website of Frontier Airlines 
  • You need to reach my trips section and click to fill in the details like your last name and booking reference to move further.
  •  Now you will be able to see your booking details. You need to select the flight which you wish to cancel.
  • After selecting the flight, you need to fill in the reason for cancellation and click on continue to cancel.
  • Once your cancellation is successful, you will get the refund amount in 7 business days in case of online payment, and it goes to 20 business days in case of cash payment done at booking.
  • Another way to get a refund online is to fill out the Refund Request Form, which is easily available on the official website of Frontier Airlines

Via CALL- Another way to contact Frontier Airlines is via call, where you get in touch with a Frontier Airlines customer support executive on a call. You need to follow the steps given:

  • Call on the Frontier Airlines customer support number 1(801) 401-9000 and you are ready to go
  • Your call will be transferred to IVR, which will guide you in choosing the right option for raising a refund request. Soon you will be connected to a customer support representative who will ask you for booking details.
  • After confirming the details and reason for canceling, your refund request will be processed, and you will get a confirmation mail.

The above ways will help you raise a refund request. In case it doesn’t help, you can call on Frontier Airlines phone number and raise a concern related to your request.

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